Ashington WayWestlea Swindon, SN5 7XYTel: 01793 614840
Need to cancel your appointment? Please ring 01793 482824 to leave a message on our dedicatie answer machine if you are unable to make your appointment.
SHARING YOUR INFORMATION WITH OTHER HEALTHCARE PROFESSIONALS
We will be asking every patient if they are happy to share their medical record with other users of the same clinical system. This is for the purpose of giving you the correct treatment if you attend a walk in centre or other healthcare provider.
Success Centres at Moredon Medical Centre & Swindon NHS Health Centre - during periods of limited appointments patients may be offered alternative appointments at one of Swindon’s Success Centre's based at Moredon Medical Centre and Swindon NHS Health Centre. Reception staff will be able to book you directly into a booked GP appointment at the centre. These appointments are for minor ailments and not ongoing medical conditions. There are now additional GP appointments, operating on Saturdays and Sundays from 8am-8pm at Moredon Medical Centre and Swindon NHS Health Centre.
Text Reminder of Appointments - patients will now receive a text message reminder of their appointments at the surgery, the surgery would be grateful if patients could keep us informed of any changes to their mobile numbers.
Card Payments - Patients are advised that the surgery does not accept card payments. All payments should be by cash or cheque.
If you have been diagnosed with a particular condition you will be invited to attend for a review of your health EVERY year. This is particularly important as a means to keep you healthy and prevent any deterioration of your health which could be avoided. We strongly urge you to attend.
It is important you let us know if you do NOT wish to attend, please do this when you receive your first invite to avoid us sending you any more. The government says that we have to invite you 3 times in a year unless you let us know that you do not want to come, by telling us after the first invite you are saving a lot of paper and postage. You can also let us know that you do not wish to attend before we invite you by completing one of the questionnaires below. Upon reviewing your answers the doctor may still feel it is important for you to come in for a check.
Most patients will be reviewed by the nurse or doctor in a normal 10 minute appointment. You can book this appointment at anytime but you will need to bring your inhaler with you. We recommend that if you are asthmatic, aged over 50 years and have smoked or are still a smoker that you have a 20 minute appointment with Margaret, the Practice Nurse, so that we can undertake a more thorough check of how well your lungs are working.
Click here to download the Asthma Questionnaire so that we can update our records.
You will be invited for an annual review at the surgery with either Dr Tomboline or Margaret, the Practice Nurse. This will normally be a 20 minute appointment and you will need to bring your usual medication along with you.
Click here to download the COPD Questionnaire so that we can update our records.
This includes patients with any history of stroke/TIA, heart failure, atrial fibrillation or coronary heart disease. You will receive an annual invitation to see the Phlebotomist for a blood test and routine health check. Dr Steptoe will then review the these results when they are available and if she feels she needs to review you, will invite you in to see her in her general surgery. This will normally be a 10 minute appointment which can be booked during her normal surgery.
Click here to download the Heart Questionnaire so that we can update our records.
You will receive an annual invitation to see Alison Kembrey - for a blood test and a routine health check. When you have attended for this appointment you will need to make a further 20 minute appointment to see Margaret, the Practice Nurse or Dr Satish for your diabetic review.
Click here to download the Diabetes Questionnaire so that we can update our records.
Most patients will be reviewed by the nurse or doctor in a normal 10 minute appointment. You can book this appointment at anytime but you will need to bring any medication you take with you.
Most patients will be reviewed by the nurse or doctor in a normal 10 minute appointment. The purpose of this review is to ensure that your physical healthcare needs are not being missed and for you to ask any questions you may have about medication or treatment.
You will be invited for an annual review with Sarah, our Practice lead on learning disabilities. The review will normally last for 30 - 40 minutes and if you need will get to see a doctor at the same time. The purpose of this review is to make sure that your physical healthcare needs are being met and that you can be more comfortable visiting the doctors.
Sarah and Margaret, the Practice Nurses are able to offer advice and information on a variety of methods of contraception and give you advice if you are thinking of starting a family. If you would prefer you can also book a routine pre-bookable appointment with a doctor to discuss this. Some of the methods of contraception we are able to offer within the practice are:
Depo injections - This is injected every 12 weeks by the nurse. The first injection is usually given within five days of your period starting. Once it has been injected the contraceptive effect cannot be reversed until the 12 weeks is up. Make sure that you keep your appointment for your next injection. If you are late going back for your next injection it may no longer be working and you may be at risk of getting pregnant.
Coils - The coil is a small device that is put into a woman's uterus by Dr Martin and Sarah the practice nurse. It is made from plastic and contains progestogen hormone, it works for five years before it needs replacing. It is more than 99% effective. This means that less than 1 women in 100 who use the coil will become pregnant each year. (Compare this to when no contraception is used. More than 80 in 100 sexually active women who do not use contraception become pregnant within one year.)
Advantages: Once it is inserted you can forget about contraception for five years. It does not interfere with sex, periods usually get lighter, less painful and often stop. Fertility returns as soon as it is removed. The coil is often used as a treatment for heavy periods, even in women who do not actually need contraception. It is also used as a treatment for endometriosis and fibroids.
How is it fitted: You will first need an appointment with Dr Martin or Sarah the practice nurse to make sure this form of contracption is suitable for you and to take swabs. The fitting is usually done towards the end of a period or shortly after. You will need to have a vaginal examination. The doctor will pass a small instrument into your uterus to check its size and position. An IUS is then fitted. You will be taught how to feel the threads of the IUD so you can check it is in place. It is best to check the threads regularly, for example, once a month just after a period. If it is fitted within seven days after the start of a period then it is immediately effective as a contraceptive. If it is fitted after the 7th day then you need to use other forms of contraception such as condoms for seven days.Follow up: Dr Martin or Sarah practice nurse will want to check that there are no problems 6 weeks after fitting and therafter once a year just to make sure it is still in place.
Implants - the contraceptive implant is a small tube that is put under the skin. It contains a progestogen hormone. This is a tube 40 mm long and 2 mm wide (about the size of a hair grip). The progestogen hormone in the implant is released slowly into the bloodstream at a steady rate. The progestogen works mainly by stopping ovulation (the release of the egg from the ovary). It is more than 99% effective.
Advantages: You do not have to remember to take a pill every day, you only have to think about contraception every three years, it does not interfere with sex, it can be used when breastfeeding, period pain is usually less than usual.
How is it fitted: You will first need an appointment with Dr Martin, Dr Steptoe or Sarah the practice nurse to make sure that this is an appropriate form of contraception for you. The implant is put in the inner side of the upper arm under the skin usually within five days of a period starting. (This ensures that you are not pregnant.) It is effective from then on. An injection of local anaesthetic is used to numb the skin. A small cut is made and the implant placed under the skin. The wound is dressed and will soon heal just like any other small cut. The area around the implant may be bruised and sore for a few days, but this soon goes.
You will normally be contacted to ask you to make an appointment for a smear every 3 years for women aged 25-45 and every 5 years for women aged 46-65. This appointment will be with the Practice Nurse and will normally take about 15 minutes. If you do not wish to attend please inform the Practice, this will not exclude you from being invited when next due. It is strongly advised that when contacted you participate in the screening programme as a smear is capable of detecting a preventable and treatable illness if captured early. For more Information on Cervical screening please visit http://www.cancerscreening.nhs.uk/cervical/index.html
Your care during pregnancy is led by the Midwives but in their absence you will be seen by a doctor. As soon as you have a positive pregnancy test you should make an appointment to see a Midwife at around 6 - 8 weeks pregnant (please let the reception staff know it is your first appointment as you will need a longer appointment). We strongly urge you to do this as soon as possible to ensure that all the checks which are available to you are offered at the right time.
Click here to view our practice Antenatal leaflet.
After your baby is born, we will receive notifcation of this from the hospital. We then write to you with an invitation to come in for a post natal check at 6 weeks and a first baby check at 8 weeks, at this check your baby's first immunisations will be given by the doctor.
Confidentiality is very important for young people, especially around issues of sexual health and contraception. The doctors and nurses need to abide by the law on these matters and follow what are known as the Fraser Guidelines, these state that advice and treatment can be given to someone under the age of 16 if the doctor or nurse are satisfied that:
Although these criteria specifically refer to contraception, the principles are deemed to apply to other treatments, including abortion.
The Test: You can collect a test kit from the surgery or you can give a urine sample (male) or self-taken swab (female). Swindon’s Chlamydia Screening Office will contact you within 7-10 days if you do have Chlamydia. You can collect a self-test if you are aged 16 -25 years at the surgery or at any of the locations listed below:
For a home testing kit which you can return by post, you can go to:
These clinics are run every autumn in October and November (earlier if we receive the vaccine sooner). In recent years the CCG has limited who is eligible for the flu vaccine on the NHS and we apologise that if you do not fall into one of the following groups, we will not be able to provide you with this.
We offer pneumonia vaccines throughout the year and these can be given by one of the nurses or the Healthcare Assistant. We strongly encourage all patients from the groups below to have this vaccination:
Children's Vaccination Schedule
At two months old:
At three months old:
At four months old:
At around 12 months old:
At around 13 months old:
Three years four months to five years old (pre-school):
13 to 18 years old:
The Practice Nurse offers advice and immunisations but we strongly recommend that people book an appointment no less than 2 weeks before they travel and preferably 6 weeks. You may have to pay for some immunisations, more information on this will be given to you by the Nurse. Payments are made by cash or cheque (with an accompanying card). We do not accept card payments.
Patients may be referred to the Travel Clinic for vaccinations if their planned trip is for an extended stay (over 3 weeks) or to an unusual destination. Travel Immunisations only given to registered patients, unregistered patients will be referred to the Travel Clinic.
There is further information about countries and vaccinations required on the links below
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Please contact the surgery and our reception team will arrange an appropriate appointment for you.
Some minor surgical procedures can be done by a doctor at the surgery, this can often save a referral and trip to the hospital. Please have a look at the list below and make an appointment with the appropriate doctor to discuss whether it is appropriate for them to do this for you.
Our minor surgery clinics are usually held on either a Tuesday or Thursday morning.
This is run monthly by the practice Nurse on a Tuesday afternoon.
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