When We Are Closed
When the surgery is closed please contact the Out of Hours service on 111 for medical emergencies. The Out of Hours service will be able to offer you advice or an appointment with a doctor or nurse if required. Patients can now contact the 111 service for advice and guidance on all medical needs.
Dedicated Telephone line to cancel appointments
If you need to cancel an appointment you can now leave a message on a dedicated line. Ring 01793 482824 and leave a message with your name, appointment date and time. We will then cancel this appointment for you. This service is available 24 hours a day.
Alternatively you can contact the 111 service when the practice is closed. When ringing 111 you will get to speak to a trained call handler who will assess your needs and offer advice or arrange for you to speak to a GP/Nurse who will assess your needs further.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
In an emergency you can call 999. Chest pains and/or shortness of breath constitute an emergency.