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Need to cancel your appointment? Please ring 01793 482824  to leave a message on our dedicatie answer machine if you are unable to make your appointment. 


We will be asking every patient if they are happy to share their medical record with other users of the same clinical system. This is for the purpose of giving you the correct treatment if you attend a walk in centre or other healthcare provider.  

Success Centres at Moredon Medical Centre & Swindon NHS Health Centre - during periods of limited appointments patients may be offered alternative appointments at one of Swindon’s Success Centre's based at Moredon Medical Centre and Swindon NHS Health Centre. Reception staff will be able to book you directly into a booked GP appointment at the centre. These appointments are for minor ailments and not ongoing medical conditions. There are now additional GP appointments, operating on Saturdays and Sundays from 8am-8pm at Moredon Medical Centre and Swindon NHS Health Centre.

Text Reminder of Appointments - patients will now receive a text message reminder of their appointments at the surgery, the surgery would be grateful if patients could keep us informed of any changes to their mobile numbers.

Card Payments - Patients are advised that the surgery does not accept card payments. All payments should be by cash or cheque.

When We Are Closed

closed_signWhen the surgery is closed please contact the Out of Hours service on 111 for medical emergencies. The Out of Hours service will be able to offer you advice or an appointment with a doctor or nurse if required. Patients can now contact the 111 service for advice and guidance on all medical needs.


Dedicated Telephone line to cancel appointments

If you need to cancel an appointment you can now leave a message on a dedicated line. Ring 01793 482824 and leave a message with your name, appointment date and time. We will then cancel this appointment for you. This service is available 24 hours a day.

111 service

Alternatively you can contact the 111 service when the practice is closed. When ringing 111 you will get to speak to a trained call handler who will assess your needs and offer advice or arrange for you to speak to a GP/Nurse who will assess your needs further.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

In an emergency you can call 999. Chest pains and/or shortness of breath constitute an emergency.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website