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Noticeboard

Need to cancel your appointment? Please ring 01793 482824  to leave a message on our dedicatie answer machine if you are unable to make your appointment. 

SHARING YOUR INFORMATION WITH OTHER HEALTHCARE PROFESSIONALS

We will be asking every patient if they are happy to share their medical record with other users of the same clinical system. This is for the purpose of giving you the correct treatment if you attend a walk in centre or other healthcare provider.  

Success Centres at Moredon Medical Centre & Swindon NHS Health Centre - during periods of limited appointments patients may be offered alternative appointments at one of Swindon’s Success Centre's based at Moredon Medical Centre and Swindon NHS Health Centre. Reception staff will be able to book you directly into a booked GP appointment at the centre. These appointments are for minor ailments and not ongoing medical conditions. There are now additional GP appointments, operating on Saturdays and Sundays from 8am-8pm at Moredon Medical Centre and Swindon NHS Health Centre.

Text Reminder of Appointments - patients will now receive a text message reminder of their appointments at the surgery, the surgery would be grateful if patients could keep us informed of any changes to their mobile numbers.

Card Payments - Patients are advised that the surgery does not accept card payments. All payments should be by cash or cheque.

Practice Management

Mrs Hayley Beresford

Practice Manager, joined the practice in September 2012 after relocating from Derbyshire. Employed within the NHS since 2001. Responsible for the Business Management of the surgery including Human Resources, Finance, Information Technology & Health and Safety. The Practice Manager supports the GPs, Nurses and practice staff, ensuring that resources are in place to provide high quality patient care. 

Mrs Loretta Smithson

Assistant Practice Manager Joined the Practice in 1989 and is the day to day manager who ensures that there are sufficient reception staff, that the clinics are available for booking and that staff are trained to know how best to respond to patient enquiries. She is the first port of call in resolving any concerns that patients or staff may have.

Administration

The Data Team: Made up of Claire and Matt, these are the people whose sole aim is to ensure your records are accurate and up to date, that if you need to be invited to the practice you are and that your personal information is kept securely and confidentially. The Secretarial Team: Made up of Helen, Caroline and Stella, and are responsible for making sure your referral is sent to the hospital as quickly as possible and that any work dictated by the doctors and delegated by the Practice Manager is done quickly and professionally.

Reception

The Reception Team: Made up of Denise (Head Receptionist), Paula, Stella, Dianne, Lynne Andrea, Chloe and Mel all of whom make your appointments, answer your queries, get your prescriptions signed and greet you when you visit the Practice. If there is a problem they will be the first port of call but can not always fix things for you immediately.

 
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