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Noticeboard

Need to cancel your appointment? Please ring 01793 482824  to leave a message on our dedicatie answer machine if you are unable to make your appointment. 

SHARING YOUR INFORMATION WITH OTHER HEALTHCARE PROFESSIONALS

We will be asking every patient if they are happy to share their medical record with other users of the same clinical system. This is for the purpose of giving you the correct treatment if you attend a walk in centre or other healthcare provider.  

Success Centres at Moredon Medical Centre & Swindon NHS Health Centre - during periods of limited appointments patients may be offered alternative appointments at one of Swindon’s Success Centre's based at Moredon Medical Centre and Swindon NHS Health Centre. Reception staff will be able to book you directly into a booked GP appointment at the centre. These appointments are for minor ailments and not ongoing medical conditions. There are now additional GP appointments, operating on Saturdays and Sundays from 8am-8pm at Moredon Medical Centre and Swindon NHS Health Centre.

Text Reminder of Appointments - patients will now receive a text message reminder of their appointments at the surgery, the surgery would be grateful if patients could keep us informed of any changes to their mobile numbers.

Card Payments - Patients are advised that the surgery does not accept card payments. All payments should be by cash or cheque.

Test Results

test_results6Results for tests come back to the Practice electronically every day and some take longer than others. The doctors check all the results and if they are concerned they will ask the reception staff to either phone or write to you usually to either ask you to repeat the test or come in and discuss the results. If the results come back and are acceptable to the doctor they will not ask for you to be contacted. This is because we receive test results on hundreds of patients during the week and are unable to contact everyone.

If you have not heard from the Practice about your test results and would like to check them you can:

  • Phone the enquiries desk opens after 10.30am Monday to Friday. We will need to check your identity to make sure we are giving results to the correct person, this may mean we have to ask you several questions.
  • Ask at reception desk.

Who we can give results to:

  • Only you and we have to check your identity.
  • Someone you have given written consent to.
  • Parents of teenagers please note that we may not be able to give you their results without consent depending on their age and whether the doctor feels that they are able to make their own decisions about their healthcare.

Please note the reception staff will only be able to tell you that your result is normal or abnormal and are unable to give you the figures of your test results.

 
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